Your Questions,
Our Answers.
Navigating a new country, especially one with unique dynamics like Angola, can raise many questions.
At ONJO, we believe in transparency and empowering our clients with comprehensive information.
Here are answers to some of the most frequently asked questions about operating and living in Angola, and how ONJO provides unparalleled support.
Your Questions,
Our Answers.
Navigating a new country, especially one with unique dynamics like Angola, can raise many questions.
At ONJO, we believe in transparency and empowering our clients with comprehensive information.
Here are answers to some of the most frequently asked questions about operating and living in Angola, and how ONJO provides unparalleled support.
1. General Questions About ONJO:
1.1 What does "ONJO" mean?
“ONJO” is an Umbundu word meaning “home.”
It embodies our core philosophy of providing warmth, personalization, and authentic African hospitality, ensuring our clients feel truly at home, even when they are thousands of miles away.
1.2. What is ONJO's core value proposition?
Our value proposition is built on “Precision. Discretion. Seamless.”.
We tackle Angola’s complexities—logistical hurdles, financial friction, and operational risks—so you don’t have to, providing end-to-end coordination, transparent costs, and unwavering safety.
1.3 How does ONJO ensure discretion?
Discretion is a cornerstone of our service.
Our entire team, including ex-law enforcement security personnel, is trained to operate with the utmost confidentiality and professionalism, ensuring your privacy and security without fanfare.
1.4 What makes ONJO different from other concierge or logistics services in Angola?
ONJO offers a unique combination of end-to-end coordination, transparent financial solutions (Pay in Your Currency, Post-Service Invoicing), integrated 24/7 medical and security support, an elite network of partners, and tech-driven efficiency.
All delivered with a deep understanding of local nuances and a commitment to making Angola feel like home.
2. Logistics & Transportation:
2.1 How does ONJO handle airport arrivals and departures?
We provide Airport VIP Reception & Arrival Assistance, ensuring fast-track clearance through bureaucracy upon your arrival.
You’ll receive a personalized welcome kit with essentials like a local SIM card and a safety brief. For departures, we provide automated expense reports and a farewell souvenir.
2.2 Is transportation safe and reliable in Luanda?
Luanda is known for severe traffic congestion and a basic public transport network.
ONJO provides 24/7 Driver & Secure Transport with professional, vetted drivers and well-maintained vehicles, ensuring timely and safe travel for all your engagements.
2.3 Can ONJO help with accommodation?
Yes, Accommodation Management is a standard service.
We leverage our elite network to secure suitable lodging, which is crucial given the high cost and often limited availability of appropriate housing for expatriates in Luanda.
3. Financial Management:
3.1 How does ONJO address currency restrictions in Angola?
Angolan law requires companies to operate in local currency (Kwanza) and use local banks for payments.
ONJO simplifies this with our “Pay in Your Currency” option and Post-Service Invoicing.
We also offer expert financial advisory on managing Kwanza exposure, navigating BNA regulations, and optimizing profit repatriation, which can be complex due to foreign currency shortages and tax implications.
3.2 Are there hidden costs when doing business in Angola?
“Hidden costs” and “blocked payments” are recognized points of friction.
ONJO’s Post-Service Invoicing provides complete transparency, detailing all costs and administration fees upfront, eliminating unexpected charges.
3.3 Can ONJO assist with international payments?
Yes, we can assist with navigating the complexities of international payments, including understanding local banking requirements and facilitating transfers through reliable channels like Western Union, which has resumed operations in Angola.
4. Security & Medical Support:
4.1 What kind of security support does ONJO provide?
We offer comprehensive Security Support, including Personal Security Detail with ex-law enforcement personnel, secure ground transportation, and proactive risk intelligence briefings.
We focus on low-profile, discreet protection.
4.2 What medical services does ONJO offer?
We provide 24/7 Medical Assistance and can deploy a Medical Response Team.
In critical situations, we facilitate Emergency Evacuation & Extraction services, coordinating with international medical partners.
This is vital given the limitations of local public healthcare and potential slow emergency response times.
4.3 How does ONJO keep clients informed about safety?
We provide proactive Risk Reports and Situational Awareness briefings, continuously monitoring local security developments to ensure you have the most current information to make informed decisions.
5. Expat Life & Family Support:
5.1 Is Luanda an expensive city for expatriates?
Yes, Luanda is consistently ranked among the most expensive cities globally for expats, particularly for housing, international education, healthcare, and imported goods.
ONJO’s Accommodation Management and Family Companion Services aim to optimize costs and ease the transition.
5.2 Can ONJO help with international schooling for children?
Absolutely.
We offer Expat Family Support services, including detailed information on leading international schools in Luanda (e.g., American School of Angola, Luanda International School, Lycée Français Alioune-Blondin Bèye).
We assist with admissions processes, academic support, and community integration to ensure a smooth transition for your children.
5.3 How does ONJO help with cultural adaptation?
Angolan business culture is relationship-driven, and understanding local etiquette is key.
Our bilingual personal assistants and cultural concierge services help you navigate social nuances, build trust, and immerse yourself in Angola’s rich culture.
6. Business Operations & Expansion:
6.1 Can ONJO assist with HR and recruitment in Angola?
Yes, we can provide Corporate & Operational Support.
We can assist with navigating local content requirements and connect you with trusted local and international recruitment agencies that specialize in finding skilled talent in Angola.
6.2 Does ONJO offer support for company incorporation or market entry?
While not a primary legal service, our Corporate & Operational Support can guide you through the initial phases of company incorporation and provide insights into the regulatory environment, leveraging our network to connect you with relevant experts.
6.3 How can ONJO help with B2B networking in Angola?
We can facilitate connections within our “Elite Network” and provide guidance on effective B2B sales channels, including direct engagement with major companies, working with local distributors, and utilizing trade shows like the Angola Oil & Gas Conference.
We also highlight online B2B marketplaces like Africa2Trust and TRAGOA.
1. General Questions About ONJO:
1.1 What does "ONJO" mean?
“ONJO” is an Umbundu word meaning “home.”
It embodies our core philosophy of providing warmth, personalization, and authentic African hospitality, ensuring our clients feel truly at home, even when they are thousands of miles away.
1.2. What is ONJO's core value proposition?
Our value proposition is built on “Precision. Discretion. Seamless.”.
We tackle Angola’s complexities—logistical hurdles, financial friction, and operational risks—so you don’t have to, providing end-to-end coordination, transparent costs, and unwavering safety.
1.3 How does ONJO ensure discretion?
Discretion is a cornerstone of our service.
Our entire team, including ex-law enforcement security personnel, is trained to operate with the utmost confidentiality and professionalism, ensuring your privacy and security without fanfare.
1.4 What makes ONJO different from other concierge or logistics services in Angola?
ONJO offers a unique combination of end-to-end coordination, transparent financial solutions (Pay in Your Currency, Post-Service Invoicing), integrated 24/7 medical and security support, an elite network of partners, and tech-driven efficiency.
All delivered with a deep understanding of local nuances and a commitment to making Angola feel like home.
2. Logistics & Transportation:
2.1 How does ONJO handle airport arrivals and departures?
We provide Airport VIP Reception & Arrival Assistance, ensuring fast-track clearance through bureaucracy upon your arrival.
You’ll receive a personalized welcome kit with essentials like a local SIM card and a safety brief. For departures, we provide automated expense reports and a farewell souvenir.
2.2 Is transportation safe and reliable in Luanda?
Luanda is known for severe traffic congestion and a basic public transport network.
ONJO provides 24/7 Driver & Secure Transport with professional, vetted drivers and well-maintained vehicles, ensuring timely and safe travel for all your engagements.
2.3 Can ONJO help with accommodation?
Yes, Accommodation Management is a standard service.
We leverage our elite network to secure suitable lodging, which is crucial given the high cost and often limited availability of appropriate housing for expatriates in Luanda.
3. Financial Management:
3.1 How does ONJO address currency restrictions in Angola?
Angolan law requires companies to operate in local currency (Kwanza) and use local banks for payments.
ONJO simplifies this with our “Pay in Your Currency” option and Post-Service Invoicing.
We also offer expert financial advisory on managing Kwanza exposure, navigating BNA regulations, and optimizing profit repatriation, which can be complex due to foreign currency shortages and tax implications.
3.2 Are there hidden costs when doing business in Angola?
“Hidden costs” and “blocked payments” are recognized points of friction.
ONJO’s Post-Service Invoicing provides complete transparency, detailing all costs and administration fees upfront, eliminating unexpected charges.
3.3 Can ONJO assist with international payments?
Yes, we can assist with navigating the complexities of international payments, including understanding local banking requirements and facilitating transfers through reliable channels like Western Union, which has resumed operations in Angola.
4. Security & Medical Support:
4.1 What kind of security support does ONJO provide?
We offer comprehensive Security Support, including Personal Security Detail with ex-law enforcement personnel, secure ground transportation, and proactive risk intelligence briefings.
We focus on low-profile, discreet protection.
4.2 What medical services does ONJO offer?
We provide 24/7 Medical Assistance and can deploy a Medical Response Team.
In critical situations, we facilitate Emergency Evacuation & Extraction services, coordinating with international medical partners.
This is vital given the limitations of local public healthcare and potential slow emergency response times.
4.3 How does ONJO keep clients informed about safety?
We provide proactive Risk Reports and Situational Awareness briefings, continuously monitoring local security developments to ensure you have the most current information to make informed decisions.
5. Expat Life & Family Support:
5.1 Is Luanda an expensive city for expatriates?
Yes, Luanda is consistently ranked among the most expensive cities globally for expats, particularly for housing, international education, healthcare, and imported goods.
ONJO’s Accommodation Management and Family Companion Services aim to optimize costs and ease the transition.
5.2 Can ONJO help with international schooling for children?
Absolutely.
We offer Expat Family Support services, including detailed information on leading international schools in Luanda (e.g., American School of Angola, Luanda International School, Lycée Français Alioune-Blondin Bèye).
We assist with admissions processes, academic support, and community integration to ensure a smooth transition for your children.
5.3 How does ONJO help with cultural adaptation?
Angolan business culture is relationship-driven, and understanding local etiquette is key.
Our bilingual personal assistants and cultural concierge services help you navigate social nuances, build trust, and immerse yourself in Angola’s rich culture.
6. Business Operations & Expansion:
6.1 Can ONJO assist with HR and recruitment in Angola?
Yes, we can provide Corporate & Operational Support.
We can assist with navigating local content requirements and connect you with trusted local and international recruitment agencies that specialize in finding skilled talent in Angola.
6.2 Does ONJO offer support for company incorporation or market entry?
While not a primary legal service, our Corporate & Operational Support can guide you through the initial phases of company incorporation and provide insights into the regulatory environment, leveraging our network to connect you with relevant experts.
6.3 How can ONJO help with B2B networking in Angola?
We can facilitate connections within our “Elite Network” and provide guidance on effective B2B sales channels, including direct engagement with major companies, working with local distributors, and utilizing trade shows like the Angola Oil & Gas Conference.
We also highlight online B2B marketplaces like Africa2Trust and TRAGOA.